Service Feedback

Customer Service Feedback



We want to hear from you

Your feedback is important to us. At Gain City, our priority is to provide excellent customer service to ensure that you have the best shopping experience with us.

We want to hear from our valuable customers like you. Please help us rate our service.

Upon delivery of goods or completion of Aircon installation, a copy of the Feedback Form attached together with our Tax Invoice will be handed to you. Alternatively, you can provide your feedback using the forms below:

Aircon Installation Service Feedback Aircon Serrvicing and Repair Feedback Delivery Service Feedback

Aircon Installation Service
Click here if your Feedback Form Reference Number starts with 'IW'

Aircon Servicing and Repair
Click here if your Feedback Form Reference Number starts with 'RW'
Delivery Service
Click here if your Feedback Form Reference Number starts with 'DS'